|Applies To||For||Amount per Ticket|
|Agent Assisted Cancellation 1||
|Agent Assisted Cancellation1w/Future Credit
Agent Assisted Cancellation2w/Refund
|Changes to Existing Bookings (exchange)|
Within 10 days of new travel date1
Beyond 10 days of new travel date2
|Agent Assisted Waivers||
|Fees for agent assistance to seek refund or future airline credit for reasons listed below|
|Military||Name Change||Name Correction||No Show|
|Reinstate||Routing Changes||Ticket Validity||UNMR|
|Visa/Schengen Visa Issues|
All Airline Refunds/Future Credits are subject to each airline fare rules, policies and procedures Service fees charged on changes, refunds, cancellations & any future credits is charged on a per passenger, per ticket basis.
✓Our transaction service fees aka booking fees, all post-ticketing service fees are non-refundable & subjected to change without any prior notice. Our fees is in addition to service charge or fees imposed by any airline and/or travel supplier.
✓Government imposed taxes and fees are subject to change. You will only be charged the final total amount displayed or quoted by our agent.
✓Most of our airline tickets are non-refundable. Only available if our Travel Suppliers’ fare rules allow cancellation and refunds, and we have accepted your request for a refund, you are not a "no show" (most "no show" bookings are in-eligible for any waiver from suppliers for refund processing), and if we are able to secure waivers from suppliers to process this requested cancellation and refund.
✓Most of our airline tickets are non-refundable. Airline Refunds/Future credits are subject to airline fare rules, policies and procedures.
✓Special Services - All Special Services are made on request ONLY and are subjected to airline's review & approval based on their fare rules, policies and procedures. Special Service Fees is levied upon the avaialbility of the service(s) and will be refunded ONLY when request is declined by the airline.
Name Misspelling - Passengers name on their airline ticket does not match their passport or other universally accepted government ID
Visa/Passport - A Visa/Passport decline letter is normally required in order to process a request
Baggage - please retain all receipts and baggage tags
No- Show - Documentation advising why you were unable to make your scheduled departure will be required
Denied Boarding - Documentation as why you were denied boarding of your scheduled departure will be required
Duplicate Tickets - Copies of all tickets, reflecting exact same itineraries booked with us will be required in order to process a refund request